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Amazon Seller Central Report Monitoring

This article will show you how to monitor your Amazon Seller Central Reports.

Email Support@daasity Once you have Configured Your Amazon Seller Central Reports - You will want to monitor your Reports. Use the Color-Coded Table to check the status of each report. 

table-png

 

The Legend at the top of the Table will Define the Status of each Report.

Active (Green) = Report Update was Successful

Inactive (Orange) = Report has been Deactivated

Error (Red) = Report failed due to an Amazon error

Cancelled (Yellow) = Report returned Zero Data

History (Gray) = Report is loading historical data

legend for amazon

 

Clicking on a Report (rectangle in the table) will Show the Report Details

table

 

An 'Active' Report (Green) is a report that has successfully updated without errors. Processing Status = "DONE"

active view

 


 

An 'Inactive' Report (Orange) is a Report that has been Deactivated. 

deactive view

To "Reactivate" the report - Click the Green "Activate" button in the top left corner of the Report view screen.

Screen Shot 2022-11-10 at 12.44.08 PM


 

An 'Error' (Red) is a Report that Failed to process. This is due to an Error on the Amazon API side. 

Please Email: Support@daasity.com to troubleshoot an Error

Processing Status= FATAL

Screen Shot 2022-11-10 at 12.55.10 PM

If Processing Status = FATAL for multiple dates consecutively we recommend Deactivating the report and contacting Amazon support.

error view - deactive-1


 

A 'Cancelled' Report (Yellow) has been Cancelled by Amazon due to zero data.

If a report has been Cancelled multiple times in a row - We may recommend 'Deactivating' the report because Amazon has strict API limitations and attempting to run a Cancelled report will bog down the system.

Email support@daasity.com to investigate further

Screen Shot 2022-11-10 at 12.22.08 PM


 

A 'History' (Gray) Report is a report that is still loading historical data. 

Screen Shot 2022-11-10 at 1.09.48 PM

Due to strict Amazon API limitations historical data can take several days to complete.