Monitor Amazon Reports
To monitor the status of your Amazon Seller Central Reports please follow these instructions.
The Legend at the Top of the Table Defines the Report Status
Click a Report (Rectangle in the Table) to see the Report Status
Report Status Troubleshooting
Active
An Active Report (Green) is a Report that has Successfully Updated. Processing Status = DONE
Inactive
An Inactive (Orange) Report has been Deactivated.
Activate the Report by Clicking the Green Activate Button in the Top-Left Corner of the Screen
Failed
A Failed Report (Red) is a Report that Failed to Process most likely due to an Amazon API error.
Please Email: Support@daasity.com to troubleshoot a Failed Report
NOTE: If Processing Status = FATAL for multiple dates consecutively we recommend Deactivating the report and Contacting Amazon support.
Cancelled
A Cancelled Report (Yellow) has been Cancelled by Amazon due to Zero Data.
NOTE: If a Report has been Cancelled multiple times in a row. Deactivate the Report because Amazon has strict API limitations and attempting to run a Cancelled Report will bog down the system. Email support@daasity.com to investigate further
History
A History(Grey) Report is a Report that is Still Loading Historical Data.
NOTE: Amazon API Limitations cause Historical Data to take Several Days to complete.
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