Integration: Retention Science

This article will help you learn about how Daasity replicates data from Retention Science, limitations to the data we can extract and where the data is stored in the Retention Science schema.

Key Topics

Click on the links below to take you to the section where you can learn more about this Integration

Integration Overview

Retention Science is an A.I.-driven email and SMS e-commerce platform for email marketing automation. It applies a combination of detailed analytics, revenue reporting, visualizations and data mining tools to give merchants visibility from top-level reporting all the way down to individual prospect behaviors.

This document provides context on what kind of data is being gathered through this extractor, which endpoints that data is coming from, and how the extracted tables relate to each other. 

Integration Availability

This integration is available for:

  • Pro (V1 and V2)

NOTE: You are considered V2 if...

  • Your account says Pro V2 in the Daasity App

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SFTP Server

The Daasity Retention Science extractor is built based on this Retention Science API Documentation. Daasity uses the SFTP Server to extract files and replicate data from Retention Science:

WARNING: In order to connect to the SFTP server and extract data, please contact your Retention Science representative to obtain a username and password.

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Entity Relationship Diagram (ERD)

The embedded diagram houses the ERD for the Daasity Retention Science integration illustrating the different tables and keys to join across tables. Hover over the embedded diagram to reveal controls to zoom and scroll.

Retention Science Schema

The Daasity Retention Science extractor creates these tables using the SFTP Server and replication methods listed. The data is mapped from SFTP files to the table based on the mapping logic outlined in each table.


  • Endpoint: Events
  • Update Method: UPSERT
  • Table Name:
JSON Element Database Column
event::event_id event_id
event::campaign_id campaign_id
event::campaign_name campaign_name
event::campaign_type campaign_type
event::email_id email_id
event::email email
event::send_id send_id
event::event_type event_type
event::event_at event_at
event::click_url click_url
event::item_id item_id
Daasity: source_id __source_id
Daasity: account_id _account_id
Daasity: MD5(event::event_id + event::click_url) __sync_key
Daasity: timestamp when loaded into DB __synced_at

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